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	<title>Award-Winning Performance &#187; Leadership</title>
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	<link>http://ovationconsulting.com/blog</link>
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		<title>What Are You Reading?</title>
		<link>http://ovationconsulting.com/blog/what-are-you-reading</link>
		<comments>http://ovationconsulting.com/blog/what-are-you-reading#comments</comments>
		<pubDate>Thu, 29 Mar 2012 18:19:32 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[lifelong learning]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1166</guid>
		<description><![CDATA[I was struck this morning by a LinkedIn posting by my friend and colleague Eileen McDargh. Here&#8217;s what she wrote: Get in control by reading only what matters. And what matters concerns your business, your future, your soul. Another friend and colleague of mine, the late Charlie &#8220;Tremendous&#8221; Jones, was famous for saying: You will [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>It&#8217;s Okay to Say &#8220;No&#8221; to the Wrong Customer</title>
		<link>http://ovationconsulting.com/blog/its-okay-to-say-no-to-the-wrong-customer</link>
		<comments>http://ovationconsulting.com/blog/its-okay-to-say-no-to-the-wrong-customer#comments</comments>
		<pubDate>Tue, 27 Mar 2012 17:01:28 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[leadership training]]></category>
		<category><![CDATA[professional speaker]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business success]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1140</guid>
		<description><![CDATA[I was at an event recently where one business speaker asserted that there were four words you should never tell a customer: &#8220;I can&#8217;t do that.&#8221; And he had some very good reasons for this assertion: Your competitors love it when you tell a customer, &#8220;I can&#8217;t do that.&#8221; It&#8217;s music to their ears. When [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/its-okay-to-say-no-to-the-wrong-customer/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>It&#8217;s Not Enough to &#8220;Want It More&#8221;</title>
		<link>http://ovationconsulting.com/blog/its-not-enough-to-want-it-more</link>
		<comments>http://ovationconsulting.com/blog/its-not-enough-to-want-it-more#comments</comments>
		<pubDate>Fri, 09 Mar 2012 19:07:32 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Creativity & Innovation]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Work Ethic]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[work ethic]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1090</guid>
		<description><![CDATA[Last night I heard a television commentator say that the Republican nomination is going to come down to &#8220;who wants it more.&#8221; I sincerely hope that this is not the case. Republican or Democrat, I sincerely hope that we&#8217;re not going to choose our leaders on the basis of who wants it more. I mean, [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Would You Hire You?</title>
		<link>http://ovationconsulting.com/blog/would-you-hire-you</link>
		<comments>http://ovationconsulting.com/blog/would-you-hire-you#comments</comments>
		<pubDate>Thu, 08 Mar 2012 19:46:44 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business success]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1081</guid>
		<description><![CDATA[Would you hire you? A friend and I were talking recently about Michael Gerber&#8217;s seminal book, The E-Myth Revisited, and that got us talking about the by-now-almost-cliched concept of &#8220;working on the business&#8221; rather than &#8220;working in the business.&#8221; The basic idea is that a baker (to use Gerber&#8217;s example) decides to open a bake [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/would-you-hire-you/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are You Playing Music&#8230;or Just Notes?</title>
		<link>http://ovationconsulting.com/blog/are-you-playing-music-or-just-notes</link>
		<comments>http://ovationconsulting.com/blog/are-you-playing-music-or-just-notes#comments</comments>
		<pubDate>Wed, 07 Mar 2012 18:12:06 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Work Ethic]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[exceeding expectations]]></category>
		<category><![CDATA[goal setting]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[work ethic]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1059</guid>
		<description><![CDATA[See that guy on the left? The one at the Steinway? That&#8217;s Andras Schiff, one of the greatest concert pianists alive today. Andras and I have a few things in common: 1) we both play the piano; 2) we both play Steinways (although his preferred instrument is a Bosendorfer); 3) we&#8217;ve both had dinner with [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/are-you-playing-music-or-just-notes/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are You Truly Informed?</title>
		<link>http://ovationconsulting.com/blog/are-you-truly-informed</link>
		<comments>http://ovationconsulting.com/blog/are-you-truly-informed#comments</comments>
		<pubDate>Thu, 01 Mar 2012 18:39:03 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[innovative thinking]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[leadership training]]></category>
		<category><![CDATA[lifelong learning]]></category>
		<category><![CDATA[professional speaker]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1035</guid>
		<description><![CDATA[Seth Godin wrote an interesting blog today pondering whether there will ever be a time when being uninformed is cause for shame. It&#8217;s a good question, particularly in a culture that seems to equate &#8220;uninformed&#8221; with &#8220;real.&#8221; A culture that thinks having an &#8220;elite education&#8221; is a bad thing (and it&#8217;s especially galling when these [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/are-you-truly-informed/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are You an Award-Winning Performer?</title>
		<link>http://ovationconsulting.com/blog/are-you-an-award-winning-performer</link>
		<comments>http://ovationconsulting.com/blog/are-you-an-award-winning-performer#comments</comments>
		<pubDate>Tue, 28 Feb 2012 18:13:14 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Award-Winning Performance]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Work Ethic]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[award winning performance]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[exceeding expectations]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[work ethic]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=1027</guid>
		<description><![CDATA[You don&#8217;t need an award to have award-winning performance. A couple of friends and I went to a little jazz club in Seattle on Saturday night. The quartet, led by vocalist Greta Matassa, was outstanding. My friends and I had a wonderful time, but here&#8217;s the thing that really struck me: Towards the end of [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/are-you-an-award-winning-performer/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do One Thing Today</title>
		<link>http://ovationconsulting.com/blog/do-one-thing-today</link>
		<comments>http://ovationconsulting.com/blog/do-one-thing-today#comments</comments>
		<pubDate>Wed, 22 Feb 2012 15:32:59 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Focus]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Work Ethic]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[Beatles expert]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[goal setting]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[making decisions]]></category>
		<category><![CDATA[multiple streams of income]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[professional speaker]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=992</guid>
		<description><![CDATA[What will your one thing be today? Back when I was producing my sketch comedy TV show, Almost Live!, I had one cardinal rule that I followed, for each and every show, during the entire 15-year run. That rule was this: For each show, there had to be at least one element that would make [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/do-one-thing-today/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Decision Will You Make Today?</title>
		<link>http://ovationconsulting.com/blog/what-decision-will-you-make-today</link>
		<comments>http://ovationconsulting.com/blog/what-decision-will-you-make-today#comments</comments>
		<pubDate>Tue, 14 Feb 2012 14:07:14 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Work Ethic]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[business integrity]]></category>
		<category><![CDATA[goal setting]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[making decisions]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[small business success]]></category>
		<category><![CDATA[work ethic]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=945</guid>
		<description><![CDATA[What decision will you make today? Every movement—forward, backward, or sideways—begins with a decision. The quality of that movement is determined, to a large degree, by the quality of the decision. Making a decision is like putting your car in &#8220;drive.&#8221; You&#8217;re not going to go anywhere until you step on the gas, but by [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/what-decision-will-you-make-today/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Power of &#8220;Focus&#8221;</title>
		<link>http://ovationconsulting.com/blog/the-power-of-focus</link>
		<comments>http://ovationconsulting.com/blog/the-power-of-focus#comments</comments>
		<pubDate>Thu, 09 Feb 2012 19:50:34 +0000</pubDate>
		<dc:creator>Bill Stainton</dc:creator>
				<category><![CDATA[Focus]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[Bill Stainton]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[leadership training]]></category>
		<category><![CDATA[making decisions]]></category>
		<category><![CDATA[professional speaker]]></category>
		<category><![CDATA[running a business]]></category>
		<category><![CDATA[running your business]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business success]]></category>

		<guid isPermaLink="false">http://ovationconsulting.com/blog/?p=909</guid>
		<description><![CDATA[I just finished co-chairing (with the truly amazing Ruby Newell-Legner) a major conference for my professional organization, the National Speakers Association (NSA). By all accounts, it was a huge success (which translates, of course, into huge relief for me!). In the three days since the event ended, I&#8217;ve spent some time trying to discern what [...]]]></description>
		<wfw:commentRss>http://ovationconsulting.com/blog/the-power-of-focus/feed</wfw:commentRss>
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